I have been helping a client to recruit a new team member over the last week and it’s reinforced how important it is to manage your brand the whole way through the recruitment process. One of the leading candidates came very close to us rethinking our decision by not thinking through an email in the closing stages of the process.
We had completed the interview and were keen to let them know they would be going through to testing and reference checking. We had sent an email asking they contact us. They could then talk more openly as I am always conscious in open plan work environments it’s not that easy to taking personal calls, let alone one about a potential new job! Within a short time I had a reply to my email that stopped me in my tracks. The email started out telling me if they hadn’t got through to the next phase of the process I was to advise them by email. If it was good news they of course where happy to speak with me.
I expect it was not the intention of the candidate but it certainly gave me the impression they were not resilient to bad news. Not a good sign for a role that required resilence and was client facing. There was the flash of “are we making the right decision” racing through my mind. I decided to reply with a simple “you will want to call me”!
When we spoke about an hour later I pointed out to the job candidate that their email didn’t do their personal brand any favours. Although initially a little surprised the person agreed with me it wasn’t a smart response. The person had decided they hadn’t interviewed well so had decided they were no longer being considered for the role. Moral of this story is take care in how you communicate with others especially when emailing.
For no particular reason I forgot to bring my mojo to work with me today. In fact I have forgotten it every day this week. I felt really flat and my personal radio station had found itself tuned in to “your a failure” chanel. I headed off to a session with my trainer at the gym and as often happens I enjoyed it way more than I had expected.
On the way back to denovo HQ I popped into the supermarket. Just in front of me a man had pulled up on his pushbike. He chatted with a homeless man at the entrance and I overheard them talking about a drop-in centre.
We both headed down the back of the supermarket and as we walked through a number of the staff acknowledged him and he would reply in a chirpy hello. He collected 8 loaf’s of white budget bread and headed to the checkout. I ended up standing behind him in the queue so I asked if he was planning on making lots of sandwiches. He smiled and said sort of. When it was his turn to be served I followed him up to the checkout and said ” let me pay for bread today”. Next came a look of shock and disbelief. He hesitated and asked me if I was serious and if I really wanted to pay for his bread. He explained it would be $8. I confirmed it was my intention to pay and it was just my random act of kindness for the day. He started beaming, saying he would pray for me and sharing with anyone who would listen to never give up on people, as good people see the good in other good people. I was beaming with happiness, the checkout operator was also smiling and as for my new friend whose name I don’t know and life story I don’t know left with an extra spring in his step.
I am now back behind my desk feeling more peaceful and grateful for my life. Pretty cheap investment in my book!
Small investment to give you that feel good feeling
Hi there strangers,
Watch this space! I have made an important committment to myself to get back into blogging. The second step in making this happen is to make you a promise that I will post a new blog this Friday afternoon.